bossyboots006's Review of NTL:home - TV, Telephone & Broadband Internet
13th Feb 2006
Overall Rating
- Value for money
- Customer Service
- Time Service UsedOver 1 Year
- Features
Nothing what-so-ever
Bad Points
Poor customer care
Broadband - useless connection - so slow, or unable to get online
General Comments
I was with NTL cable broadband for 2 years, and I received an absolute dire service. The broadband speed was more like dial-up, and I was unable to access their email. Customer care was non-existent, and they seemed to blame me for the broadband speed, when it was clearly them that had server problems. I moved, and there was no way I was taking it with me, and they even had problems understanding this, and still billed me for a service that I was no longer connected to.
You get what you pay for. A cheap price, but you get cheap service.
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