Picture courtesy of Yusef.
| Customer Service | 4.3/10 |
|---|---|
| Quality of website | 4.6/10 |
| Value for Money | 4.6/10 |
| Reviewer Rating | 3.1/10 |
| Overall Rating | 2.8/10 |
By sumitray on 7th Feb 2006
| Goods purchased & cost | TV, £2500 |
|---|---|
| Customer service | Average |
| Delivery | Still waiting |
| Quality of website | 0/10 |
| Value for money | 5/10 |
| Overall value | 0/10 |
| | |
Friendly if unempowered call centre agents
Deceiptful, bordering on the fraudeulent
I order a TV over the Internet and gave my credit card details. Comet requested authorisation and received it (According to credit card company). So re-did order and gave Amex card, Comet requested and received authorisation twice. I now have £7500 against my credit line. Whilst they didn't take the money the requests are held against credit line. Call centre agreed that they had done this but Customer Service denied this

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