Apple iPod Classic - 3rd Gen Review

“Purchased an Apple iPod about 18 months ago with...”

Written on: 06/02/2006 by floyd75 (1 review written)

Good Points
Low weight, simple appearance.

Bad Points
Battery life, hard drive, Apple support, warranty, AAC format dependency and price.

General Comments
Purchased an Apple iPod about 18 months ago with accessories for around $500. First year things went somewhat smooth. However, shortly after warranty had expired, hard drive failed and battery life was non-existent. Attempted to have 'Genius Bar' at Towson store troubleshoot problems...however, w/ a superior attitude refused to examine iPod saying it was out of warranty but did offer to sell me a new iPod for $300 or to have my old one fixed for $250 (that's w/o diagnosing any issues). So at this point I CAN NOT recommend this product. My iPod experience has soured my impression of Apple to the point where I will never buy a product of theirs ever again. Spend $500 for a year of service and then told to jump in a lake. Very disappointed in how Apple treated me as a customer.