Metropolitan & Crown, Plaistow Review

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1.5 stars
Average rating for this product is: 1.5 out of 5

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purplecherry's Review of Metropolitan & Crown, Plaistow

31st Jan 2006

Overall Rating

0 stars
  • Value for money
    0 stars
  • Location
    Plaistow, EC
  • Used to
    Rent Property
Good Points

None


Bad Points

Unhelpful
Unprofessional
Take forever to get anything done


General Comments

I have rented property from Metropolitan & Crown Estate Agents for over a year. The property we lived in had a lot of problems, and every time I called - no-one phoned back. It took ages to sort out a problem; for example - the washing machine broke and it took over 4 months to be replaced with a cold water one only. They are very slack in everything except money, and they were definitely quick to increase our rent, even though our basic amenities weren't working. When we spoke to the landlord he knew of none of these problems as they never informed him, then when we handed our notice in 6 weeks prior to leaving, the landlord was only informed the same week we were moving out. We're still yet to get our deposit back and we moved out in December 2005.

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Members' Comments onpurplecherry's Review

  • drbb on 7th Apr 2006

    We sued this company and won but there's no office - or no-one answers the door - and so even the bailiff can't find them...

  • southerngal1 Rank: Lance Corporal on 3rd Jun 2006

    We are also still waiting for deposit money to be returned and have written sevral times including recorded delivery letters that have not been signed for. Is there anything we can legally do about this company?

  • purplecherry Rank: Lance Corporal on 5th Jun 2006

    All i did to get my deposit back was continually harass them, all day every day - even though it cost me money in phone calls i think they got so fed up with me they gave in and just sent my money back - even though it did take 2 months. I would've taken them to court just on principle. Good Luck!

  • drbb on 5th Jun 2006

    It amazes me that we have a County Court Judgement against these people who are obviously still trading, collecting post etc and yet no-one like the Bailiff, can find them. Maybe the Trading Standards Office? If you call Metro & Crown they are very cagey about their location and, because the quoted address has a buzzer on the door they can just say 'not known here'! Easy as that!