Yahoo www.yahoo.com Review

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Shannon.'s review of Yahoo www.yahoo.com

★★★★☆

“Yahoo has recently joined with certain clubs to create...”

Written on: 08/03/2003 by Shannon. (1 review written)

Good Points
I get along well with my mail box and have been a member of yahoo since 1997.

Bad Points
Fan clubs, one of their newest creations.

General Comments
Yahoo has recently joined with certain clubs to create fan clubs on their site. I have recently joined one of those clubs, which cost $30 to become a member. With this membership you are to recieve certain privileges just as access to pre-sales on tickets to concerts. The way this works is the pre-sale starts as a member you go to the site and click on the venue of your choice and then you recieve a password which you give ticketmaster when you redirected to their site. This password is what gives you access to the pre-sale. I did, as did most of the other members, joined the club for this privilege. On the morning of the pre-sale thousands of people went to the site to purchase the tickets, which most of them did. Some, however, were not able to purchase tickets because of mess-ups in the system. Some didn't recieve passwords, some passwords were already used, some recieve error pages, and others were told by ticketmaster that there weren't anymore tickets available only minutes after the pre-sale had started. Not only that, but there were tickets for sale on ebay before the pre-sale had begun at prices that were 2, 3, even 4x the face value (which it illegal to sell tickets for more than $3 the face value)! There are several people that are very disappointed that they will not be able to see their stars in concert. There are thousands and thousands of complaints and pleas to yahoo's fan club of their message board that have gone unanswered. Yahoo hasn't even responded in anyway on this issue. I was one of the lucky ones that was able to get tickets that morning, but I sympathsize with those that didn't recieve tickets and feel they have wasted their time and money on this fan club. Yahoo needs to stand up and take responsibility for this mess.

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