Bank of Scotland Review

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Bank of Scotland
0.9 stars
Average rating for this product is: 0.9 out of 5

From 0 ratings and 12 reviews

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ritchieoz's Review of Bank of Scotland

26th Jan 2006

Overall Rating

0.5 stars
    Good Points

    None


    Bad Points

    Poor Service
    Internet Banking is not user-friendly when it works
    Telephone staff were very rude
    High charges and low interest rates on savings


    General Comments

    I have been a customer with the Bank of Scotland for over 20 years, and I have noticed a decline in the quality of service ever since they linked with the Halifax. The staff are extremely rude on the phone, and give misleading information. I have personal and business accounts with this bank, and they have made a small fortune from me. Well, no more, because I am closing my accounts and going elsewhere.

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