OneAndOne www.oneandone.co.uk Review

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OneAndOne www.oneandone.co.uk
0.8 stars
Average rating for this product is: 0.8 out of 5

From 1 rating and 71 reviews

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aareoff's Review of OneAndOne www.oneandone.co.uk

25th Jan 2006

Overall Rating

0.5 stars
  • Value for money
    0.5 stars
  • Content
    1 stars
Good Points

Very very cheap web hosting, and plenty of 1's in the name!


Bad Points

Too many to mention., but the German IP address is the main problem.


General Comments

The main problem is that One And One's servers are based in Germany (Schlund) meaning that the IP address is from Germany. The real world effect of this is that Google is highly unlikely to rank any site on a One And One server reasonably for UK searches and visitors, since it sees the site as 'German' and not relevant to UK searches. I switched to Rack-space, and although they are around 8 times more expensive, they respond to support requests within minutes (and regularly within 5/10 minutes); and almost always the problem is resolved a few minutes later - that's American customer service for you!

One And One's customer service is in contrast, awful. They regularly took days to respond to my support requests, and it was quite clear that when they did respond, it was with a standard pre-prepared reply which didn't actually answer my specific question and solve the problem in hand.

Don't be duped into registering your domain names with One And One. If you do and then cancel your server package, you may have all sorts of hell getting your domain names transferred to another registrar.


The moral of the story? Sometimes cheap can be very expensive, and this is the case with OneAndOne, unless you need the most basic of web hosting for sites that are of very little commercial importance to you.

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