Breville JK15 Lightening Review

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Breville JK15 Lightening
3 stars
Average rating for this product is: 3 out of 5

From 1 rating and 11 reviews

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bazthecat's Review of Breville JK15 Lightening Kettle

24th Jan 2006

Overall Rating

1 stars
  • Value for money
    0 stars
  • Special Features
    Illumination
  • Durability
    0 stars
  • Service & Support
    0 stars
  • Owned Product For:
    More than 1 year
  • Ease of Use
    5 stars
  • Style
    2.5 stars
Good Points

Boils really quickly
Nice stay warm feature


Bad Points

Cosmetic condition deteriorated dramatically in just 12 months. Looks awful now.


General Comments

You don't only buy the Breville JK15 Ligthening kettle to boil water; you buy it for its appearance and its internal illumination. However, we purchased the kettle for our kitchen just over 12 months ago, and its appearance has deteriorated so much, it looks more like it's 10 years old.

The body of the kettle has yellowed all around the area that gets hot, and the plastic has cracked. The kettle looks so rough that we are now having to replace it, purely on cosmetic grounds. After several e-mails which were completely ignored by Breville; eventually, I sent pictures of the kettle to Breville, and all they could offer was that I sent it back and they would investigate! So how am I going to make a cuppa whilst it's away? The pictures I sent were quite clear, and I would have expected a direct replacement. However, not the case with Breville.

As I said earlier; in terms of boiling water, it's fantastic, but if I were you I wouldn't spend the extra money for this kettles appearance, because from my experience, that only lasts a very short time.

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Members' Comments onbazthecat's Review

  • bazthecat Rank: Lieutenant on 30th Mar 2006

    Breville came up trumps, doing the right thing for a customer by sending me a brand new replacement.

    It's a shame I had to moan so much to them, and it would have been nice if they reacted positively in the first place. However, the fact is that they did come through (however it took contacting the parent company "Alba") and threatening to contact their Chairman before they apologised and did what they should have.

    NEW KETTLE IS FANTASTIC - Well Pleased!!