| Customer service | 0.8/10   |
|---|---|
| Value for Money | 1/10 |
| Overall rating | 0.7/10 |
By fifelass on 20th Jan 2006
| Customer service | 0/10 |
|---|---|
| Banked with company | 1 year and over |
| Value for money | 0/10 |
| Overall value | 0/10 |
 fifelass's recommendation | |
None
Negative attitude towards new business, and complete lack of understanding to business needs
I have banked with the Bank of Scotland for 25 years. I have a new business that has just started trading. When I applied for a simple business account, it took the Bank of Scotland 3 weeks to contact me, only to then refuse me an account, even though I have no adverse credit and did not want any credit from the Bank of Scotland. The banks failure to open my account has cost my small business money and reputation.
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