My DV www.mydv.co.uk Review

Watch this item
My DV www.mydv.co.uk
0.1 stars
Average rating for this product is: 0.1 out of 5

From 0 ratings and 54 reviews

Thumb down 0% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


Georgina Sutherland's Review of My DV www.mydv.co.uk

20th Jan 2006

Overall Rating

0 stars
  • Value for money
    2.5 stars
  • Customer service
    Poor
  • Quality of website
    2.5 stars
  • Goods purchased & cost
    iPod Nano 129.95
  • Delivery
    Still waiting
Good Points

None


Bad Points

Still waiting for purchase


General Comments

I ordered an iPod Nano from My DV on December 9th as a Christmas present, and I was promised delivery on time. The money was taken from my SWITCH card.

Christmas has come and gone, and no present!

I have emailed and phoned several times, and finally cancelled on January 4th. I was promised a refund within 7 to 10 business days, plus an email confirming cancellation. I have received neither!

Remember - all reviews on Review Centre express the reviewer's opinion, not necessarily ours.
If you disagree with a review then please let us know by writing a review of your own or adding a comment.

Tweet This Review

Georgina Sutherland's review has yet to be rated - Be the first!

How helpful did you find this review?


Members' Comments onGeorgina Sutherland's Review

  • BGMAUREEN5 Rank: Lance Corporal on 21st Jan 2006

    I also ordered an iPod - still waiting for it. I paid by debit card, I contacted my bank and I will be getting my money back because I paid with my card - don't know how you paid - I'm with Lloyds TSB.

  • gillian scott on 22nd Jan 2006

    Georgina go to your bank immediately - I went to my branch on Friday (Lloyds TSB) and they gave me a phone number to ring, I rang this number and my case has been treated as a Debit Card Fraud and I am going to get a full refund. Good luck.
    Mrs.Scott

  • Izzy2 on 23rd Jan 2006

    I have been trying since October to get my credit card company to take any notice of my complaint. They notified me of the fraud in the first place, but now state that it is up to me to "contact the merchant" and obtain a refund. Bank of Scotland Mastercard have been absolute rubbish in resolving my problems. I hope other credit card companies are better.

  • tint Wizard Rank: Lance Corporal on 6th Feb 2006

    Orderd my Fuji Finepix camera on line, payed for online they said it would be delivered in time for christmas, NOT and think they have gone bust now ?????????