airtours review

Average Ratings
Customer Service2/10 Based on 4 ratings
Value for Money2.4/10
Reviewer Rating2.5/10
Overall Rating2.9/10 Based on 16 ratings
20% Recommended3 out of 15 Reviews

Review of Airtours

By abbiewarren on 16th Jan 2006

abbiewarren's Ratings
Have you booked through this tour operator before?No
Customer Service0/10
Value for money0/10
Overall value0/10
no abbiewarren's recommendation

Good Points

None

Bad Points

Worst Customer Service Ever.

General Comments

Airtours flights were really bad, the plane and seats like the 1980's. They put us in a awful hotel for our honeymoon, there was building work and the rooms were awful. The rep was useless and rude!! When we returned to the UK we have written to them on countless occasions and their replies are terrible. The seem to copy the back page of their customer service booklet. They do not read your letters, it has taken us 4 months just to get a reply from them.

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