Alcatel SpeedTouch USB Review

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Alcatel SpeedTouch USB
2 stars
Average rating for this product is: 2 out of 5

From 2 ratings and 35 reviews

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lazza.'s Review of Alcatel SpeedTouch USB Wireless Modems and Routers Reviews

Overall Rating

0 stars
  • Value for money
    0.5 stars
  • Quality
    0.5 stars
Good Points

i got the Alcatel Speed Touch USB free cause my boss felt like being nice one day


Bad Points

it sucks, random disconnections and then a error of no dial tone, occassionally requiring a reboot to fix


General Comments

Well im glad i didnt have to pay for this , i just feel a little sad that my boss tried to do something nice and now i have to go and buy a real adsl modem/router, thats gonna make my boss feel like he wasted his time and money im sure :-(
I've had the phone company test and then retest my lines , ive had a replacement speedtouch modem , i've had alcatel support on the phone various times , had my ISP involved and guess what , yup it still disconnects randomly and leaving me with a "no dial tone error" and the adsl light flashing due to loss of sync.
Tried updating from the 1.4 driver to the 1.6 driver to the 2.0.1 driver and still does it , if this frog was was real frog and not a ugly looking modem i would of feed it to the french by now. buyers beware thats all i can say.


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Members' Comments onlazza.'s Review

  • cliff2003 on 10th Oct 2003

    I've used the Speedtouch modem "Frog" for 18 months now with two different ISPs....and without a problem at all.

    I think it's great compared to some of the others I've had the privelege of setting up for friends.

    I wish they could get the frog and leave some of the setup heartache behind.

    Full marks to Thomson for a great product.