carcraft, rochdale, lancashire review

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Average Ratings

Customer service	6.7/10
Value for Money	7/10
Overall rating	7.2/10

83% Recommended5 out of 6 Reviews

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By clark1241 on 19th Dec 2005

clark1241's Ratings

Customer service	0/10
Value for money	0/10
Overall value	0/10
clark1241's recommendation

Good Points

None

Bad Points

Everything

General Comments

Arrived at Carcraft Rochdale excited about buying my first car and on arrival was greeted by the salesman, was asked questions about the type of car I would like. Once found the car I liked I went through all the details, I signed up for a finance contract of paying 108 pound a month over 60 months totalling in the regions of 6500 with 2 years free warranty. 2 months later and I check my banking online and realise I have two direct debits, one for 109 pound and one for 108 pound. I was bemused so got in touch with the direct debit companys, one was the company I had signed up for with Carcraft, the other was a company in BELFAST saying I agreed to 60 monthly payments to them also, my car would total upto 13000+ I ring carcraft and the go on telling me I'm paying for my 'free warranty' and also data protection which was not mentioned to me.

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