Babycare Direct www.babycare-direct.co.uk Review

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4.5 stars
Average rating for this product is: 4.5 out of 5

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paulaparky's Review of Babycare Direct www.babycare-direct.co.uk

15th Dec 2005

Overall Rating

4.5 stars
  • Value for money
    5 stars
  • Customer service
    Excellent
  • Quality of website
    3.5 stars
  • Goods purchased & cost
    Car seat £85
  • Delivery
    Up to a week late
Good Points

Good pictures on website and easy to use
Good value for money
Confirmation email
Payment not charged until goods despatched
Good customer service
Goods despatched same/ next working day if in stock


Bad Points

The company itself were excellent, but in my case the delivery company used by Babycare did let them down.
Phone lines only available Tues-Fri 10-4pm.


General Comments

After a bad experience buying a car seat off the internet with another Co., I rang BabyCare to check they had the item in stock. They did and said it would be with me within 5 working days. I received an email the same day confirming my order, saying the item had been despatched that day and would be with me within 2 working days. Due to the delivery company (Interlink) I had a few problems receiving the item.

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