The Link Review

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1.7 stars
Average rating for this product is: 1.7 out of 5

From 0 ratings and 23 reviews

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PaulHowell's Review of The Link

15th Dec 2005

Overall Rating

0 stars
  • Value for money
    0 stars
  • Quality of service
    0 stars
  • Goods purchased & cost
    Almost an MP£ at £80.00
  • Layout of shop
    2.5 stars
Good Points

None


Bad Points

Unhelpful, misleading, rude, do not know anything about their own stock deliveries


General Comments

The Link - WhiteRose Leeds.
I was promised an MP3 player for £80.00, but told that there were none in stock, come back tomorrow when we get a delivery.
Went back, and the price was £100.00. Still no stock. I asked the manager if he would honour the £80.00 promise- he said no. I asked why I was promised there would be one, he said I should have ignored the salesman and rung to check! (is he calling his own saleman a liar?) He then told me he would not argue, and I must leave the shop. I rang head office, who spoke to him and told me that he must honour the £80.00 when they get more stock in. I have rung everyday for 3 weeks, and everyday they say (it could be tomorrow). I rang head office again, and they said that they don't know what stock will arrive, nor when, nor if any other stores have any in stock. I asked to speak to a service manager and was refused. I was then told that the fire in Hemel Hempstead has caused more problems, and I would be best shopping elsewhere. This was supposed to be my Christmas present from my wife, so now I am getting nothing - it is too late to order one elsewhere.
Why, oh why do they make false promises. I only stuck with trying them so long because they were £20.00 cheaper than anywhere else.

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