baldylocks's Review of Mesh Custom built Computer
12th Dec 2005
Overall Rating
- Value for money
- Ease of Use
- Time Computer Owned6 - 12 Months
- Ease of Set Up
Good View Sonic monitor not built by Mesh
Bad Points
Their after-sales service is terrible. Once you have purchased from them they no longer care.
General Comments
I purchased a P4 3.6ghz computer from Mesh last year, and it has broken down 3 times now. I've spoken to customer service about a replacement, and they stated because it's over 28 days old I have no right to a replacement. I paid £1173 for this top end system and it is rubbish. All they do when it goes back is replace the defective parts with secondhand parts, so now I've got a secondhand PC that is worthless.
I would not recommend Mesh computers to anyone. Try ringing Technical Support on their 0870 046 3636 number - they keep you hanging around on the phone for at least 20-30 minutes AT A RATE OF 50P PER MIN, and even cut you off for no apparent reason. You're better off spending your money with PC World; at least they care about their customers.
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Members' Comments onbaldylocks's Review
themaninthevan2001
on 18th Dec 2005baldylocks
on 20th Dec 2005forgot to mention that mesh staff are very rude on the phone when you speak to them and very unhelpful your better buying elsewhere for a quality and customer support
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your right, my friend has the same proplem. i got a pentium 4 3000 mhz it's ibm spirit cost me 500 pounds all together with 17 inch flat lcd screen ive had it for 2 months no problems yet. i've upgraded the grahics card and hard drive and no problems upgrading it. it's cheap and great.