Written on: 03/12/2005 by ashah008
Rupalis a restaurant where the attitudes of the manager and the staff were as apalling as the food they served. We had ordered Paneer Tikka Jalfrezi and had returned it as all the food was swimming in a pool of grease. When we tasted the new 'still as greasy' dish they brought, the only taste we could get was curry powder - a taste so bad we lost our appetite and ended up returning it to the kitchen without want of ordering any other replacement dish. When we were presented with the bill, the dish was included in the bill. When we spoke to the manager about this he insisted that we had to pay for the dish. With an arrogant and not so polite tone he made it quite clear that we should have tasted all the food as soon as it was brought to the table and sent it straight away. He pointed out that it was our fault for eating the food in the order we had eaten it in and even threatened that he would do something if we did not pay for the dish. Trying to convince him how ridiculous his arguments were becomming was like trying to sell ice to the eskimos! Please avoid this restaurant at all costs!
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