joesmoe's Review of Talk America
28th Nov 2005
Overall Rating
- Value for money
Worked about 90% of the time.
Bad Points
Couldn't handle a simple cancellation. Service reps are not very pleasant or helpful.
General Comments
The Talk America service reps didn't close my account properly. I ended up calling about 8 times just to get the service properly closed. They charged me for an extra month that I didn't use. They are closed on weekends, and the automated system makes any direct contact with agents an overall frustrating experience. Once I got to an agent, the agents were unhelpful and not at all pleasant.
If you don't like grey hairs, I would recommend you use another provider. You might even save a buck or two.
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