Smeg SUK62MFX5 Review

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Smeg SUK62MFX5
0.5 stars
Average rating for this product is: 0.5 out of 5

From 0 ratings and 4 reviews

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Dibblethwait's Review of Smeg SUK62MFX5

16th Nov 2005

Overall Rating

1 stars
  • Value for money
    2 stars
  • Special Features
    Not supplied
  • Durability
    0 stars
  • Service & Support
    0 stars
  • Owned Product For:
    More than 1 year
  • Ease of Use
    2 stars
  • Style
    4.5 stars
Good Points

Style


Bad Points

Service & Reliability


General Comments

Grill took ages to heat from first purchase. Smeg Oven now 2 years old (cost almost £1000 new) and Fan oven is knackered. Looks like cooling fan, or stat, but regardless, SMEG won't even entertain idea of fixing it for us.

Atrocious, disinterested customer service. Appalling lack of sympathy or tact.

Example - contact their Technical dept online (instant messaging support). Very slow responses from operator - awful grammar and manner. Asked what might be wrong - wouldn't say; just recommended an engineer (who costs a fortune). Asked whether they might be able to help diagnose problem online, answer: No.

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