Jayne and James's Review of Cosmos
10th Nov 2005
Overall Rating
- Value for money
- Customer Service
- Have you booked through this tour operator before?Yes
Reasonable prices, quick confirmation of booking.
Bad Points
Resort representative non existent. Monarch are the worst package holiday airline.
General Comments
As in the past Monarch are always subject to delays. We stayed in Olu Deniz and we were shipped to another resort for our welcome meeting, which meant we were stuck for 3 hours to await the coach to take us back. We were not advised beforehand. Representatives never appeared at our hotel, and then we had 6 hour delay on return. Cosmos were not helpful.
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