Digital Point www.digital-point.co.uk Review

Watch this item
1.8 stars
Average rating for this product is: 1.8 out of 5

From 3 ratings and 30 reviews

Thumb down 33% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


willsop's Review of Digital Point www.digital-point.co.uk

9th Nov 2005

Overall Rating

1 stars
  • Value for money
    4 stars
  • Customer service
    Poor
  • Quality of website
    4 stars
  • Goods purchased & cost
    JVC GRDF470 camcorder £273
  • Delivery
    A few weeks late
Good Points

Good prices and range


Bad Points

Stock details inaccurate, very poor customer service (agent hung up on me)


General Comments

Ordered from Digital Point in good faith that the camcorder was in stock (as quoted on the website). Credit card billed. No word from company although delivery quoted as within 48 hrs. Sent an e-mail after 7 days. No reply. Phoned customer services and told it would be the following Wednesday (2 weeks after ordering). Queried the item being quoted as in stock on web and was hung up on! Another e-mail, this time answered with an apology and a promise of Tuesday or Wednesday. Phoned Wednesday. Still not in stock. Cancelled order. 5 minutes on phone with Digital Direct instead got me the camera I wanted in 48 hrs.

Tweet This Review

willsop's review has yet to be rated - Be the first!

How helpful did you find this review?