Citibank Internet Banking www.citibank.com Review

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1.3 stars
Average rating for this product is: 1.3 out of 5

From 1 rating and 8 reviews

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schulz54's Review of Citibank Internet Banking www.citibank.com

4th Nov 2005

Overall Rating

0 stars
  • Value for money
    1 stars
  • Ease of Use
    0 stars
  • Used service for
    0 - 6 Months
Bad Points

Hidden fees and limits. Poor communication within Citibank, among departments and personnel, regarding resolution of consumer issues.


General Comments

I had a terrible time setting up my EZchecking account with Citibank Internet Banking, due to the poor system at Citibank itself. Their email responses to complaints are canned and impersonal i.e. computer generated. They charge $3.00 to electronically transfer money from my Citibank account to an external account I own. They cannot set up automatic (monthly) transfers of funds in either direction between Citibank and external accounts, and there are various other hidden fees and limitations.

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