Easy Space www.easyspace.com (Before 2006) Review

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Easy Space www.easyspace.com (Before 2006)
0.8 stars
Average rating for this product is: 0.8 out of 5

From 0 ratings and 42 reviews

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pondtail's Review of Easy Space www.easyspace.com (Before 2006)

31st Oct 2005

Overall Rating

0.5 stars
  • Value for money
    0.5 stars
  • Content
    0.5 stars
Good Points

Its ok when its working.


Bad Points

Lack of communication when anything goes wrong or when it is corrected.


General Comments

Some 2 weeks ago my Web sites went down hosted by Easy space, I could not upload or look at my sites or any Easyspace site (including UFINDUS) to report a fault. I noted this on a Friday late PM and despite looking up all phone numbers for the company and its new owner was not able to contact anyone. Monday came and after having to ring three separate numbers I was able to talk to someone that was prepared to look at it. I was informed at first that no one had reported any faults, a situation that changed towards the end of the conversation, when a number of people had reported a problem. I was the inform that it would take 48 hours for an engineer to look at this. I explained that I had lost more than that time already for this I was promised a call or e-mail as soon as the problem had bee resolved. I bet you are one step ahead of, yes you are correct no call or any communication at all, but we did have a working site sometime that Monday PM.
Service providers do and will continue to have downtime, I expect that they are moderating their own systems even at weekends and that you will be informed of the ongoing situation.
There may even be an apology, 'God' forbid that they may actually admit to being wrong.
This is the second occasion that downtime for over 24 hours has occurred and I am still waiting to be advised that my site is working.
Result is my new domain names and hosting are being supplied not by Easyspace and my existing ones won't for much longer .

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Members' Comments onpondtail's Review

  • barcodebobby on 3rd Jan 2006

    My own site is currently down... I totally concur with this review.

  • barcodebobby on 3rd Jan 2006

    I totally concur with everything that this reviewer has stated. My own experiences are very similar to say the least.