Wagamama Review

★★★★☆
3.7 / 5
72.7% of users recommend this
  • Quality of service

  • Quality of food

  • Value For Money

angelac's review of Wagamama

☆☆☆☆☆

“What are those people on who have rated Wagamama's...”

Written on: 16/10/2005 by angelac

Good Points
None

Bad Points
The service, and bland food.

General Comments
What are those people on who have rated Wagamama's restaurant well? I went one Saturday with two other people (hardly a big party). We each had a noodle dish that came out at 10 minute intervals. When I complained about this, I was told that this is the way it happens. Certain chefs cook different dishes so you won't get them together. When I pointed out that this happens in all restaurants, and you do get your food on time, I was ignored. She simply repeated what she told me. I also explained to the manager that eating out is a social thing, but not being able to eat your meal together isn't. This doesn't happen in any culture in the world. Why in Wagamama? This is the way it is, I was told again. To go to a restaurant that is cooking simple dishes where the chefs are not competent enough to work together is worrying. So is the lack of customer service. If this would ever happen elsewhere there would be an apology. Not at Wagamama. If you're dining alone then eat there.

  • Under £10

    Average cost per head

  • First time

    How often do you eat here?

  • Family-oriented

    Atmosphere

  • Quality of food

  • Value For Money

  • Wagamama, Southbank

    Restaurant name & location

Emza2511's Response to 213933_angelac's Review

Written on: 21/12/2006

It does state this on the menu, that food comes at different times and to tuck in whenever your food arrives. I think it adds more authenticity to the visit, and the food at Wagamama is so delicious, it's worth the extra wait while your friends are already eating!

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472460_Seancunno1's Response to 213933_angelac's Review

Written on: 10/07/2009

i work in wagamama as a chef and it is such a fast paced environment with orders 3 pages long on our screens if you do not like the fast food style then i suggest you don't come back!!!
<br/>how rude! ppl like you think it just appears on the plate, i would love to see you try my job for one night and see what happens!!!

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