Wagamama Review

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3.7 stars
Average rating for this product is: 3.7 out of 5

From 0 ratings and 12 reviews

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angelac's Review of Wagamama

16th Oct 2005

Overall Rating

0 stars
  • Value for money
    0.5 stars
  • Average cost per head
    Under £10
  • Atmosphere
    Family-oriented
  • Quality of food
    1.5 stars
  • Restaurant name & location
    Wagamama, Southbank
  • How often do you eat here?
    First time
  • Quality of service
    0 stars
Good Points

None


Bad Points

The service, and bland food.


General Comments

What are those people on who have rated Wagamama's restaurant well? I went one Saturday with two other people (hardly a big party). We each had a noodle dish that came out at 10 minute intervals. When I complained about this, I was told that this is the way it happens. Certain chefs cook different dishes so you won't get them together. When I pointed out that this happens in all restaurants, and you do get your food on time, I was ignored. She simply repeated what she told me. I also explained to the manager that eating out is a social thing, but not being able to eat your meal together isn't. This doesn't happen in any culture in the world. Why in Wagamama? This is the way it is, I was told again. To go to a restaurant that is cooking simple dishes where the chefs are not competent enough to work together is worrying. So is the lack of customer service. If this would ever happen elsewhere there would be an apology. Not at Wagamama. If you're dining alone then eat there.

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Members' Comments onangelac's Review

  • emza2511 Rank: Colonel on 21st Dec 2006

    It does state this on the menu, that food comes at different times and to tuck in whenever your food arrives. I think it adds more authenticity to the visit, and the food at Wagamama is so delicious, it's worth the extra wait while your friends are already eating!

  • seancunno1 on 10th Jul 2009

    i work in wagamama as a chef and it is such a fast paced environment with orders 3 pages long on our screens if you do not like the fast food style then i suggest you don't come back!!!
    how rude! ppl like you think it just appears on the plate, i would love to see you try my job for one night and see what happens!!!