Obergurgl, Hotel Bellevue Review

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3.7 stars
Average rating for this product is: 3.7 out of 5

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pinhorn's Review of Obergurgl, Hotel Bellevue Austria

15th Oct 2005

Overall Rating

4.5 stars
  • Value for money
    1.5 stars
  • Board Basis
    Half board
  • Accommodation
    1 stars
  • Food
    3 stars
  • Location
    4.5 stars
  • Date of stay
    January 2005
  • Tour Operator
    Inghams
  • Customer Service
    0.5 stars
  • Resort
    5 stars
Good Points

Brilliant resort. Hotel was conveniently located close to the ski lifts. Food was good.


Bad Points

Poor customer service. Rooms in need of refurbishment. Forced to share tables at breakfast and dinner.


General Comments

The Obergurgl resort in Austria was excellent, with a great atmosphere and superb skiing.

The hotel Bellevue was reasonably pleasant and comfortable, but not exceptional by modern standards.

The heating in our bedroom was faulty, and the manager not only failed to help, but offered no apology or compensation. The dining arrangements were inflexible, and involved sharing a table with other guests. One couple asked for their own table as it was their anniversary, and the manager begrudgingly allowed it on condition that it was for one night only.

Overall the hotel was let down by the manager's attitude to customer service.

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