alan mapp's Review of Bugibba, Topaz Aparthotel Malta
4th Oct 2005
Overall Rating
- Value for money
- Board BasisSelf catering
- Accommodation
- Food
- Location
- Date of stayseptember 2005
- Tour OperatorTimeshare
- Customer Service
- Resort
Swimming pool safety, reception staff, room quality.
General Comments
Although the Topaz Aparthotel reception area looked the part, the staff had little idea of how to help. No resort hotel details in room. Although there are plenty of pool rules none of them are enforced or adhered to. There is no lifeguard, which makes the pool a potentially unsafe area. No inflatables, no diving, no reserving of sunbeds with towels, all rules totally ignored because they are not enforced by hotel staff. It took me six attempts with reception to find a working remote control for the tv. Our first room overlooked a shabby overparked road. We eventually changed rooms after joining a long queue at reception of similar dissatisfied customers. In our opinion probably the worst hotel we have ever stayed in and would probably never visit Malta again because of our experience.
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Members' Comments onalan mapp's Review
abdoujarapov on 2nd Nov 2006
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Sounds like a different hotel to the Topaz Aparthotel in Buggiba that I stayed in during October 2006.