Europa Review

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1.6 stars
Average rating for this product is: 1.6 out of 5

From 0 ratings and 9 reviews

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PeterandIrene's Review of Europa Car Hire

2nd Oct 2005

Overall Rating

0.5 stars
  • Value for money
    2.5 stars
  • Country & City of hire
    Spain - Murcia
  • Choice of vehicles
    Average
  • Date of hire (month/year)
    September 2005
  • Condition of vehicle
    Poor
Good Points

Reasonable price.


General Comments

45 minutes wait at Europa collection desk at Murcia Airport to get car.
Car in dirty condition internally and externally.
Had to put oil in after 10 days and only about 200 miles. Was assured cost would be reimbursed when returning car but conveniently for them when trying to do so they could not get access to my information on the computer. I gave up!!
There were also two other complaining customers beside me at the desk one of whom was demanding a refund and refusing to accept the offered car.
Son in law had to wait an hour to get his car, operator on the desk kept going to answer telephone. Was told that the car had done high mileage and the bodywork was scratched and when protesting they said what do you expect, we are the cheapest. Promised child seat was not with car and returned to desk and the one supplied was a baby seat dumped on ground beside car, we helped ourselves to the right seat (hope it belonged to that company!).
Would not recommend this company to anyone!!Would not recommend nor use again.

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