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- janet taylor's review
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Picture courtesy of Peter.
| Customer Service | 4.1/10   |
|---|---|
| Features | 6.1/10 |
| Value for Money | 4.8/10 |
| Reviewer Rating | 4.3/10 |
| Overall Rating | 4.8/10 |
By janet taylor on 26th Sep 2005
| Time Service Used | Over 1 Year |
|---|---|
| Customer Service | 4/10 |
| Features | 4/10 |
| Value for money | 2/10 |
| Overall value | 3/10 |
 janet taylor's recommendation | |
Live Pause - Recording.
Rubbish Boxes - Second box in eighteen months - first box March 2004 - second box January 2005 - Second box gone wrong (problem recording) have tried everything - Sky customer services say we need another box and we're going to have to pay! Surely this is still under guarantee? We've been told not, and that the guarantee is from March 2004. Each box has a 90 day guarantee, and this means after three months a new box could go wrong.
Although we have been generally quite happy with Sky+, I do feel we have been let down this time. I feel that Sky have wiped their hands of us. Surely we can cancel Sky and re-introduce ourselves, and therefore get a free box!!
Important, please be aware that:
| Helpful | Unhelpful | Agree | Disagree |
|---|---|---|---|
| 1 | 0 | 0 | 0 |
Total Respect: +1
Would you like to see a review that's not being listed?
chrisgavinegan on 16th Nov 2005
Nidge
on 7th Feb 2006