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| Reliability | 4/10   |
|---|---|
| Content | 3.7/10 |
| Customer Service | 2.8/10 |
| Speed Consistency | 3.9/10 |
| Value for Money | 3.1/10 |
| Reviewer Rating | 3.2/10 |
| Overall Rating | 3/10 |
By rod1961 on 22nd Sep 2005
| Content | 1/10 |
|---|---|
| Value for money | 0/10 |
| Overall value | 1/10 |
 rod1961's recommendation | |
For all those reviewers who claim they are getting "unlimited" broadband from The Utility Warehouse, think again. I was with them for a month, "unlimited", and they cancelled my contract for contravening their "fair-use" policy. No alternatives given, just, "Goodbye!".
So, I cancelled my home phone, gas and electric supplied by them, as you would, but since then, have been getting bills for these services every month for 3 months, in spite of signing up with alternative suppliers.
I cannot get through to these people. They tell me every time it will be sorted, but it is not. I have even been told by one of their advisers that it was up to me to inform them that I had cancelled my gas and electric with them. Totally wrong!
I can understand the benefits you can achieve with the system they have, but if anything goes wrong, you seem to be in deep do-do!
Important, please be aware that:
| Helpful | Unhelpful | Agree | Disagree |
|---|---|---|---|
| 0 | 0 | 1 | 0 |
Total Respect: +1
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