Jenoptik JD 350 video Review

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Jenoptik JD 350 video
0.9 stars
Average rating for this product is: 0.9 out of 5

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Unhappy Jenoptik User.'s Review of Jenoptik JD 350 video

1st Feb 2003

Overall Rating

0.5 stars
  • Value for money
    0 stars
Good Points

NONE


Bad Points

Casing falling apart....no support what so ever in Australia.


General Comments

I purchased a JD4100z3 Jenoptik camera from Harvey Norman in Browns Plains, Qld, Australia. This camera has a 2 year replacement warranty. When taken from the original packaging the camera was coming apart at the seams. When returned to the store it was snapped back together and handed back to me. I made enquires regarding purchasing an ac adpator and this could not be supplied in Australia. 11 months later the casing of the camera has broken away around the battery door. On returning the camera I was told that the camera has been superseded and I would have to wait for Australian Standards to approve which could be up to 3-4 months at the least and upon receiving this camera, Harvey Norman will not honour the extended warranty. As it stands I have no camera and are out of pocket in excess of a $1400.00. Lesson do not buy Jenoptik and do not deal with Proscan, Australia (supplier of camera) or Harvey Norman, Australia.

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