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| Customer Service | 4.1/10 |
|---|---|
| Value for Money | 4.7/10 |
| Reviewer Rating | 4/10 |
| Overall Rating | 4/10 |
By DREWSTER123 on 20th Sep 2005
| Have you made a Claim | No |
|---|---|
| Customer Service | 10/10 |
| Value for money | 10/10 |
| Overall value | 10/10 |
| | |
Excellent web site, returned a quote back to me within 4 hours with a great rate. The terms on the policy were really good as well. Staff were very knowledgeable and helpful when I phoned up to take the policy out. I needed the cover note to go to the garage where I was getting my new car from, and they emailed it straight over, which was brilliant.
Haven't got any.
I was buying a new car, and my existing company were very expensive. One of my work colleagues has the same sort of car, and is also insured with Adrian Flux. He knew they had a web site, and said I could enter my details online, which made the whole process really easy. They came back with a really good rate, and the terms were good as well (my current insurers were after a massive excess on the policy).
I called to confirm all the details, just to make sure everything was OK, and the staff were friendly, and certainly knew their stuff.
The service was really good! I needed the cover note as soon as possible as the garage had to do all the necessary, and the person I spoke to said he could get it emailed straight over to the garage if I required. Which he did.
I've had some bad experiences with insurance in the past, but if anyone else is looking for value for money and a great service, I would definitely recommend them to you.

| Helpful | Unhelpful | Agree | Disagree |
|---|---|---|---|
| 0 | 0 | 0 | 1 |
Total Respect: -1
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