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| Quality of service | 6.3/10   |
|---|---|
| Quality of food | 9/10 |
| Value for Money | 9/10 |
| Overall rating | 7.3/10 |
By mieke
on 20th Sep 2005
| Average cost per head | £25 - £40 |
|---|---|
| How often do you eat here? | First time |
| Atmosphere | Quiet/Refined |
| Quality of service | 0/10 |
| Quality of food | 8/10 |
| Value for money | 7/10 |
| Overall value | 2/10 |
 mieke's recommendation | |
The food itself was very nice.
The service was appalling!
Made a reservation and on arrival we were ignored for about 10 minutes! I then approached a waiter and pointed this out. Were taken to our table and had to wait a further 10 minutes for a menu. Were not given a wine list until we asked! Despite having discussed my dietary needs (gluten-free/no flour) with the 'manager'my first course arrived (Foie Gras) with 2 enormous chunks of toast and I was offered bread several times throughout the meal. A biscuit was stuck in my dessert - and all this when I had explained I could not eat flour!! When I complained when the dessert arrived, the manager said she would talk to the chef and never returned. We ordered coffee twice and nothing came, we asked for the bill twice and had to get up to get it! We would never have tolerated any of it if it had been an early meal in a town and if it there would have been a good chance of finding an alternative venue! The whole experience lasted three (!!) hours and the waiters were doing 'end of evening' cleaning whilst there were still 4 tables with diners awaiting further service. We were expecting the vacuum cleaner to appear any moment!
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