Fiona Hassett's Review of Galu Beach, Pinewood Village Kenya
19th Sep 2005
Overall Rating
- Value for money
- Board BasisAll inclusive
- Accommodation
- Food
- Location
- Date of stay20 April 2005
- Tour OperatorTropical Places
- Customer Service
- Resort
We spent our honeymoon in Pinewood Village in April 2005 and to be honest we were disappointed overall with the standard of accomodation. Our suite was not clean when we arrived, for example dirty dishes in the sink and the bath had not been wiped down. We did complain and were told that the resort was to close in the next few weeks for renovations. Not an accepable excuse at all. The only positive comment I can make about Pinewood is their staff who are extremely friendly. We did complain in writing to Pinewood about the overall cleanliness in our suite but we never received a reply from them. It is rated a 4 star in the brochure but we would rate it at best a 2 star. I am curious to see the renovations that have been carried out at Pinewood.
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