Alliance & Leicester Current Account Review

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1.7 stars
Average rating for this product is: 1.7 out of 5

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Bennybob's Review of Alliance & Leicester Current Account

Overall Rating

1 stars
  • Customer Service
    0 stars
  • Ease of use
    1 stars
Good Points

The best interest rate around, and travel insurance too.


Bad Points

Where do I start. From day 1 with this bank they had made a string of mistakes including: Sending my statement to someone else and his to me, charging me for services I have not had, not clearing cheques in the time they allowed, and telling me in the branch that I could not conduct business there, as I had an internet based account!


General Comments

I was convinced, like many people that Alliance & Leicester offered a great service, and I switched banks from Lloyds, as A&L offered the best interest rate. Within 6 months I had moved banks again, as the customer service in A&L is poor to non-existent. I will not make that mistake again!


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