BinaryBiz Virtual Lab Client Review

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1.2 stars
Average rating for this product is: 1.2 out of 5

From 1 rating and 16 reviews

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klapper2001's Review of BinaryBiz Virtual Lab Client

Overall Rating

0.5 stars
  • Value for money
    1 stars
  • Ease of Set Up
    1.5 stars
  • Time Software Used
    Over 1 Year
  • Ease of Use
    1 stars
Good Points

Nothing...


Bad Points

They do not know what customer service means.


General Comments

I purchased a few Gigs of quota from BinaryBiz Virtual Lab Client because our server crashed. I only used less than 1GB of quota to recover some files. A year later, when I needed to use their software again, I tried to log-in using the ID and password I was originally given, and have used. It wouldn't work at all. I contacted their customer support, and all they tell me is that they don't have any information about me or my account. So basically they just took my money for a service I only used once.


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Members' Comments onklapper2001's Review

  • tookie on 21st Nov 2005

    Where you ever able to recover a refund from them? I was going to file a complaint on them with the Colorado BBB (where their charges are originating), but their domain is registered with contact info in NZ. They've been giving me a ridiculously hard time about cancelling and keep threatening me with vague "cancelation fees".