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| Quality of website | 5.5/10  |
|---|---|
| Value for Money | 4.3/10 |
| Overall rating | 0/10 |
By Avinashkum on 15th Sep 2005
| Goods purchased & cost | $230 |
|---|---|
| Customer service | Non-Existant |
| Delivery | Still waiting |
| Quality of website | 3/10 |
| Value for money | 5/10 |
| Overall value | 0/10 |
 Avinashkum's recommendation | |
Competitive prices.
* Stale information
* No Reliability
* No guaruntee of getting product ordered
* Poor customer service
I ordered a Panasonic Lumix LZ2 from Butterfly Photo for my baby's arrival in next couple of weeks. At the time of order they showed the item 'In stock'. They sent order confirmation confirming that order is going to be shipped in next 48 hours.
Next day I got an e mail requesting me to call them(as if I was not available on the telephone). When I called, they did everything to sell accessories at the exorbitant price. Somehow I survived.
After waiting for additional two days,I gave them a call again to see why the order is not yet shipped. Now they say that item is out of stock.They wanted me to change my order and select another camera( They even suggested a camera to order). When I said I cannot decide on a camera like that they said that they will ship this item when they get it in stock. When are you going to get the item in stock .. NOT SURE.
Finally, I had to cancel my order.
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