Bliss Spa, London Review

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Bliss Spa, London
1.9 stars
Average rating for this product is: 1.9 out of 5

From 1 rating and 12 reviews

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gogogirl's Review of Bliss Spa, London

13th Sep 2005

Overall Rating

1.5 stars
  • Value for money
    3.5 stars
Good Points

Procedures are great - love hot cream manicure.
Excellent facilities.


Bad Points

Awful client management and administration.
IT problems which impare their ability to use previously provided information.


General Comments

Procedures and beauticians are great at Bliss Spa - very professional.

However, administration and client management is not one would expect from Bliss, in particular, if had previous blissful experience with Bliss New York. Administration staff (who makes bookings etc) are quick to say NO, not very keen to help, rigid and inflexible - there is no such thing like "service" with regards to client management. Such a shock to a SPA experience!

Taking into consideration quality of procedures and facilities, Bliss London could be the best value for money. However, when I go to SPA, I expect no stress service - this is NOT, unfortunately, what Bliss is all about.

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