Vodafone Mobile Connect 3G/GPRS Review

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Vodafone Mobile Connect 3G/GPRS
1.7 stars
Average rating for this product is: 1.7 out of 5

From 2 ratings and 18 reviews

Thumb down 33% of users recommend this product

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karldb's Review of Vodafone Mobile Connect 3G/GPRS Data Card

12th Sep 2005

Overall Rating

0.5 stars
  • Value for money
    1 stars
Good Points

Fast Access
Good dashboard software
Fair 3G Coverage


Bad Points

No technical support available
International Roaming Very Very Expensive
Poor Poor Customer Service


General Comments

When the Vodafone Mobile Connect 3G/GPRS Data Card works it is a dream come true, with good fast connectivity on the move. This is the future.
The main problem is that Vodafone Customer Service is something that leaves you with a bad taste in your mouth. Firstly, to get through it takes at least 15 minutes, and once you reach an operator they do not understand the first thing about Data Cards.
In the two months I have had my data card, I have had to phone the customer service centre 3 times (0 times for my phone which I have had for 18 months). Each time they were unable to resolve my problem, and each call took at least 3 hours of my day, as they pass you around the call centre until you just give up.
3G Data Cards are a must have, but just be sure you go with a provider who can offer you the support you will need.

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