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- Betty003's review
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| Customer Service | 5.9/10   |
|---|---|
| Value for Money | 5.8/10 |
| Reviewer Rating | 5.3/10 |
| Overall Rating | 5.3/10 |
By Betty003 on 6th Sep 2005
| Have you booked through this tour operator before? | No |
|---|---|
| Customer Service | 10/10 |
| Value for money | 9/10 |
| Overall value | 10/10 |
 Betty003's recommendation | |
Amazing, atmosphere, treated as an individual
None.
I had been recommened Going Places a few times by work collegues, but there was always a queue to see a travel advisor. In the past then I would just go to Thomson or Thomas Cook down the road and although I wasn't blown away I did end up with a holiday, though it be not the best.
Then my friend said 'there is always a queue because they are the best and the best is worth waiting for!'
I went that afternoon to get ideas for my honeymoon next year. The lady at the front of the store welcoming people was enthusiastic and cheery and gave me a selction on brochures to browse through as I waited. She told me of how fab a deal I would get. And even made me a cup of coffee whilst I waited.
The girl I sat with (I only waited 5 ish minutes) was really interested in my request, she took 15 minutes to estabalish what I really wanted from my honeymoon and asked questions about my forthcoming wedding which was nice too.
Her suggestions were fab, things me and my partner would never have thought of. She was genuinely interested in ME not getting a sale as I had already advised I couldn't book for another 2/3 weeks due to finances.
The atmosphere in the store was electric and you really felt like booking a holiday there and then. Everyone was having fun and other customers stated that Going Places could not do enough for you. They have a kiddies play area, tea & coffee and sectioned areas on the store.
I would not think twice about booking elsewhere. Going Places have sold themselves to me, let alone a holiday.
I'll be in so to book my Kenyan Safari and Mauritius!!
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