Written on: 03/09/2005
Good Points
Nice sales pitch for an inferior product.
Bad Points
Noisy, jumps around, ink is expensive and mostly used to clean the heads.
General Comments
Epson - the disposable printer company. I bought 3 Epsons 2 years ago - one CX5200 for home use, one C82 for school, and another C82 as a birthday gift for a friend. Now that school is starting and i really need at least one to work, they all print blank pages. Coincidence or junk? You be the judge. We'll switch to HP, or Canon, or Fisher Price...anything but Epson!
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Tfabrizio's response to ldfoo's Review
Written on: 08/03/2006
I don't complain much, but man, I will never buy an Epson product again. The print quality on my C82 was quite good, even on photographs, but that's where my praise ends. The ink cartridges were expensive, and whether you used the ink or not, you had to replace the cartidges in 6 months or the ink dried and clogged the print heads. I bought my Epson in 10/03 and in 8/05, it stopped printing color. I had an extended warranty through Best Buy, so I brought it there and they sent it to Miami. Today is March 7, 2006 and I have not received the printer. The cartridges came back in the mail about a month ago, but the printer is "lost" according to Best Buy. My advice is go with HP, although I have also had pretty good luck with my black-and-white laser printer by Dell.
239372_Billiem's response to ldfoo's Review
Written on: 19/04/2006
I too purchased two C82s and another All in one- (All Epson Brand). I too have had problems with the Epson C82s. It may have just been the model. One of the C82 was replaced under warranty. I later bought the R200 for home use. That works great! The all in one is still working. It came from HP printers. The reason why I switched to Epson was because of poor customer service on HP's end. Both companies will have printers that may have faults, but which company is the one to respond with better customer service? I got the run around with HP. Epson has been pretty good to me so far. I'm in the market today to replace one of the C82s. I called Epson to try to resolve the problem, but to no avail. However, I also called HP about a recall on my last HP printer, and the customer service rep was incomprehensible; not only could i not understand him, but he could not understand me! After frustration, I just told him that he didn't understand my question, and I hung up. I'm sticking with Epson.