Britannia Airways Review

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Britannia Airways
2.7 stars
Average rating for this product is: 2.7 out of 5

From 1 rating and 11 reviews

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Graham Campbell's Review of Britannia Airways

3rd Sep 2005

Overall Rating

5 stars
  • Value for money
    4 stars
  • Flight From - To
    Greece / Kos
  • Flight on time?
    4.5 stars
  • Comfort on flight
    5 stars
  • Flight Date
    August 2005
  • Ticket class
    Charter /Package
  • Customer service
    5 stars
  • Quality of food
    Not rated
Good Points

Very well-trained Cabin Crew; I gather that they seek out the best pilots and expect to pay them well. Keep travellers up-to-date when there are unavoidable hiccups.


Bad Points

Late-night flights have insufficient blankets, especially when returning early morning after an outward night flight - it gets chilly up there! Advertisements and unnecessary announcements about the imminent arrival of 3a.m. Bar Service [!] on night flights are blasted out at full volume when passengers clearly just want, in the main, to SLEEP. Good ear-plugs from Boots keep most of the sound out, though - be fore-armed, therefore!


General Comments

Been with Britannia Airways to Kos twice a year [ex East Midlands] for many a year now. Never been delayed outward. Last year, pilot was ill for outward flight; all passengers were taken from their resort hotel/appt. to a 5* Hotel on the Island and put up, £5 worth of phone calls home, sumptuous ad lib breakfast laid on, and all kept abreast of progress on a "recovery" plane. And yet STILL there are moaners!! That's what travel insurance is for! Miss a day's work? - let the insurance pay! Wonderful how two weeks in the sun can STILL leave many a British Holidaymaker, lord love 'em, hot under the collar instead of chilled-out!
August 2005 - ex Kos, the airport's air-starter for the engines broke down; cabin temp rises. Captain tells all what's happening; new starter can't leave its garage [battery flat!] so Captain has us all taken back into the cool of the dept hall.
We wait 45 mins whilst the problem is fixed; kiddies' buggies have been taken off for clients' convenience even ... and yet STILL there are the moaners. We take off just under two hours late - so what? Super service. Great airline.
For comfort, try and get in early to book an extra-legroom seat.
Pity they've axed the EMA flight to Kos next year ... oh dear - will it Excel Airlines?

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