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- Daewoo DP 42SP
- richardr's review
Have a picture of Daewoo DP 42SP Plasma Television?, please send it to us.
Picture courtesy of Kishore.
| Image Quality | 4.5/10   |
|---|---|
| Sound Quality | 5.1/10 |
| Features | 5/10 |
| Ease of Use | 4.9/10 |
| Value for Money | 4.3/10 |
| Reviewer Rating | 3.4/10 |
| Overall Rating | 4.3/10 |
By richardr on 31st Aug 2005
| Time Plasma Television Owned | 1 - 6 Months |
|---|---|
| Image Quality | 0/10 |
| Sound Quality | 0/10 |
| Features | 0/10 |
| Ease of Use | 0/10 |
| Value for money | 0/10 |
| Overall value | 0/10 |
 richardr's recommendation | |
Good size TV for a reasonable price.
Bad quality paired with a bad warranty service process makes for a horrible customer experience.
Initially I liked the Daewoo DP 42SP enough to recommend it to others. That changed after having the TV for 3 months. Vertical solid color bars started appearing in the picture. Sad thing is the friends of mine who had also bought this TV at the same time had the same problem occuring. Obvious manufacturer defects. Maybe we bought into a bad batch of TV's off the manufacturing which could have been Ok. But Daewoo has a horrible warranty service. We soon found that local TV service centers will no longer work with Daewoo for warranty services. Many customers online have had similar bad experiences with repairs. They also have a bad standing with the Better Business Bearu. You can call their 800 number but it is just a smoke screen and your case will sit in Neverland forever. Call the actual service center in NJ at 201-460-2000 or 201-460-2501 and have them transfer you to the service dept. That will get the process further along but dont expect anything to happen soon. I am 2 months into this with my initial call and so far I have only gotten a Return Authorization number and that is it.
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