Lloyds TSB Car Insurance Review

Watch this item
2.1 stars
Average rating for this product is: 2.1 out of 5

From 0 ratings and 8 reviews

Thumb down 38% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


georgemarvin's Review of Lloyds TSB Car Insurance

31st Aug 2005

Overall Rating

0 stars
  • Value for money
    0.5 stars
  • Customer Service
    1 stars
  • Have you made a Claim
    No
Good Points

Quick online services.


Bad Points

Uncooperative. If you require proof of factory fitted alarms or immobilisers, then your quoted price for the insurance may be higher.


General Comments

At first I found a cheap insurance quote for my car, but not the cheapest I found. However I use LloydsTSB for banking and thought I would stay with them for my Car Insurance.
What a mistake!
They insisted on proof of a car alarm, and proof that an immobiliser was installed in my car, which I can understand if I said that I had one installed myself. However my car came with a factory fitted alarm and immobiliser, which requires a programmed micro chipped key to start, and a certificate was never issued for this, as it is standard on all models of my car. Yet LloydsTSB still insisted on having proof, even though this information is freely available. It seemed that they can not be bothered to check car details themselves. Other insurance companies seem to be fine with standard factory installed alarms and immobilisers, but it looks like the whole world knows or can find this detail out, apart from LloydsTSB.
For me to get proof of installation, I had to contact my local garage and ask them to write a letter to confirm this detail, which would cost me an administrative fee, as it was wasting their time (and mine!). So the cost of insuring my car has now gone up, since I had to pay the fee to my garage. The competitive quote now looks extremely average. LloydsTSB refused to cover my cost for the letter from my garage, which I find completely out of order, considering they should already know what they are insuring, and I am basically doing their job for them.
If you are looking to insure with them, my suggestion is to take into account that their quote my not be the price you pay!!

Remember - all reviews on Review Centre express the reviewer's opinion, not necessarily ours.
If you disagree with a review then please let us know by writing a review of your own or adding a comment.

Tweet This Review

On average, people found this review very helpful

How helpful did you find this review?