PetCare Cat Insurance Review

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2.2 stars
Average rating for this product is: 2.2 out of 5

From 0 ratings and 3 reviews

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shabu22's Review of PetCare Cat Insurance

23rd Aug 2005

Overall Rating

1 stars
  • Value for money
    1 stars
  • Customer service
    0 stars
  • Have you made a claim?
    Yes
Good Points

They mention Good Coverage, but do they honour it?


Bad Points

I can't believe how much of a hard time they are giving me for claiming for a DNA blood test. The blood test came back positive with FIPs. Now it's more then three months, and they keep asking for one thing after the other to pay the $200.

First they wanted to know if my cat had its annual vaccination?
>> I provided them with a letter from the vet

Then they wanted a letter stating that the FIP Vaccination is not part of the annual vaccine

>> Got them a letter, again from the Vet

Now they want a letter stating that the Doc never recommended the FIPs vaccine for an Indoor cat!!!!

This is ridiculous!!!


General Comments

I have 5 cats and all of them are insured through PetCare. I pay $120 a month for all of them, and have paid faithfully for more then 4 years now. They need to consider their customer service level, as one request after another is very very annoying.

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