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- JohnfRitchie's review
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| Speed Of Loan | 7.5/10   |
|---|---|
| Customer service | 1.1/10 |
| Value for Money | 1.6/10 |
| Overall rating | 1.6/10 |
By JohnfRitchie on 17th Aug 2005
| Customer service | 0/10 |
|---|---|
| Value for money | 0/10 |
| Overall value | 0/10 |
 JohnfRitchie's recommendation | |
None whatsoever.
When contacted by phone, they will say that it will be sorted out then do nothing. Unfortunately a lot of car sales in this area use GE Capital Woodchester for car loans.
I sent a cheque on 27th July 2005, to pay off an outstanding loan on a car, along with a letter. I found out the cheque had been paid into their account on 29th July, but when contacted said that they didn't have knowledge of this!!
Eventually after repeated telephone calls with negative result, I sent a letter on 11th August threatening legal action . I telephoned today 17th August, and was told that the loan is now cleared, but that written confirmation would not be sent out until after 26th August. This is totally unacceptable, and this is one person who will never take on a loan from the aforementioned GE Capital Woodchester.
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christine gillon on 21st Aug 2005