Santa Ponsa Pins Hotel Review

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0.5 stars
Average rating for this product is: 0.5 out of 5

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ezzer's Review of Santa Ponsa Pins Hotel

16th Aug 2005

Overall Rating

1 stars
  • Value for money
    1 stars
  • Board Basis
    Half board
  • Accommodation
    1 stars
  • Food
    0 stars
  • Location
    4 stars
  • Date of stay
    August 2005
  • Tour Operator
    Holiday Index
  • Customer Service
    0.5 stars
  • Resort
    4 stars
Good Points

Rooms cleaned every day.


Bad Points

Very low quality food - same fish 3 days in a row, and rotten fruit. Miserable staff. Freezing, dangerous, and definately not a family friendly pool. No air conditioning. Wafer thin walls.


General Comments

When you go to book your holiday to the sunshine resort of Santa Ponsa, I recommend that you don't book a room at the hotel Santa Ponsa Pins. When you arrive you are greeted by miserable staff at reception, and directed to your room. The first thing that you will realise is that there is no air conditioning, and therefore the balcony door is going have to be left open all the time. The walls are very thin, and so you can hear everyones conversations. The pool is very deep 1.4 metres at the shallow end and 2.4 metres at the deep end, with a sharp drop. It is very cold because of this!
The specification half board, means that you can either have breakfast and lunch, or breakfast and dinner, but here you have no choice! Just breakfast and dinner. The food is not the best quality, and the water out of the machine is mirky. The only good point, is that the nice cleaners clean your room everyday, and change the bedding and towels.

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