Nouvelair Review

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Nouvelair
1.8 stars
Average rating for this product is: 1.8 out of 5

From 1 rating and 11 reviews

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N A Jones's Review of Nouvelair

16th Aug 2005

Overall Rating

0.5 stars
  • Value for money
    1 stars
  • Flight From - To
    Bristol - Monastir
  • Flight on time?
    1.5 stars
  • Comfort on flight
    1.5 stars
  • Flight Date
    July 2005
  • Ticket class
    Economy
  • Customer service
    0.5 stars
  • Quality of food
    0 stars
Good Points

We arrived at our destination.


Bad Points

Suspected engine problem. Perfunctory service from cabin crew. Poor food. Dirty toilets.


General Comments

There appeared to be a loud noise coming from one of the engines upon take-off. I have flown on many occasions and had never heard such a noise previously. Upon disembarking, I noted that there were a number of people, presumably engineers, peering into the engine from which the noise had emanated, with torches. There was a delay before take-off. Given that the plane had just flown into Monastir Airport, I wonder whether the unusual noise from the engine had been noted, but a decision was made to fly the plane in any event.
The food was awful, but was not of such concern, given fears regarding the strange engine noise.
The service provided by the cabin crew was perfunctory. Safety checks were also carried out in a perfunctory manner, eg. cursory glances to see if seatbelts were buckled. The cabin crew appeared disinterested.
The plane was old. Its interior was shabby. The toilets were disgusting - brown, stained and old. I would never fly with this airline again.

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