nouvelair review

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Average Ratings

Flight on time?	4.1/10
Customer service	3.2/10
Comfort on flight	3.8/10
Quality of food	2.4/10
Value for Money	2.9/10
Reviewer Rating	2.8/10
Overall Rating	3.2/10

30% Recommended3 out of 10 Reviews

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By N A Jones on 16th Aug 2005

N A Jones's Ratings

Flight Date	July 2005
Flight From - To	Bristol - Monastir
Ticket class	Economy
Flight on time?	3/10
Customer service	1/10
Comfort on flight	3/10
Quality of food	0/10
Value for money	2/10
Overall value	1/10
N A Jones's recommendation

Good Points

We arrived at our destination.

Bad Points

Suspected engine problem. Perfunctory service from cabin crew. Poor food. Dirty toilets.

General Comments

There appeared to be a loud noise coming from one of the engines upon take-off. I have flown on many occasions and had never heard such a noise previously. Upon disembarking, I noted that there were a number of people, presumably engineers, peering into the engine from which the noise had emanated, with torches. There was a delay before take-off. Given that the plane had just flown into Monastir Airport, I wonder whether the unusual noise from the engine had been noted, but a decision was made to fly the plane in any event.
The food was awful, but was not of such concern, given fears regarding the strange engine noise.
The service provided by the cabin crew was perfunctory. Safety checks were also carried out in a perfunctory manner, eg. cursory glances to see if seatbelts were buckled. The cabin crew appeared disinterested.
The plane was old. Its interior was shabby. The toilets were disgusting - brown, stained and old. I would never fly with this airline again.

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Total Respect: -1