Easy Space www.easyspace.com (Before 2006) Review

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Easy Space www.easyspace.com (Before 2006)
0.8 stars
Average rating for this product is: 0.8 out of 5

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sulaco63's Review of Easy Space www.easyspace.com (Before 2006)

Overall Rating

0 stars
  • Value for money
    0 stars
  • Content
    0 stars
Good Points

More chance of putting my foot in a pile of rocking-horse poo than thinking of a single good point.


Bad Points

Control panel? - utter rubbish.
Customer service? - lamentable.
Response to technical queries? - pathetic.
Technical support? - populated by monkeys.
Providing services you pay them for? - they don't beleive in such things.
Need I go on?


General Comments

I've been with Easyspace for just over 12 months. I wished I had found this website before parting with hard earned cash, because Easyspace (or is it Empty Space?) have to be worse than a bunch of thieving Pikeys. They promised me top notch web stats - I never got any. Now I have had no email for two weeks because of some 'problem' with a 3rd party provider of new .net domains. Forget the fact that Easyspace have a legal contract to provide me with a service I have paid them for, instead of trying to pass the buck. This company has to be the ultimate cowboy in web hosting. I'm shifting my site elsewhere, and not confident about getting any refund. Hopefully, enough people will refer these idiots to Trading Standards, before anyone else gets ripped off by promises they can't keep.


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Members' Comments onsulaco63's Review

  • DavidThomas Rank: Lance Corporal on 4th Jan 2006

    I also fell a victim to EasySpace. I experienced their slow, lax, unprofessional, inadequate, sloppy and uncaring service for four years. For several months I was unable even to access my account. Besides technical incompetence and disregard for customers, my credit card was billed illegally without my authorisation. All of this was brought to their attention repeatedly, yet I received no explanation.

    When I finally took the decision to transfer my domain away from EasySpace I found that they charge GBP 49 plus VAT for the privilege. Of course this is shocking, but absolutely in keeping with their company ethic.

    I strongly recommend potential clients to stay well away from EasySpace and will be reporting them to the relevant UK trading authorities.