Sun Palace Hotel Review

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Sun Palace Hotel
4.1 stars
Average rating for this product is: 4.1 out of 5

From 1 rating and 33 reviews

Thumb up 88% of users recommend this product

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shazza3271's Review of Sun Palace Hotel

Overall Rating

2 stars
  • Value for money
    1 stars
  • Board Basis
    All inclusive
  • Accommodation
    2 stars
  • Food
    0.5 stars
  • Location
    4.5 stars
  • Date of stay
    May 2005
  • Tour Operator
    Direct Holidays
  • Customer Service
    3 stars
  • Resort
    4.5 stars
Good Points

Clean rooms, and helpful staff. That's about it for the good points!


Bad Points

The staff were focused on the Germans more than the Brits.
The food was very poor quality, with not much choice, and repeated daily.
No bottled water, and the 'snack bar' served leftovers from the meals warmed up!
The animation team were boring, and a game of Bingo took about an hour.
The lift was tiny (barely fitted me and a buggy in it), and it broke down daily. Complaints didn't get it fixed, and we had to carry the baby and buggy up and down from the 3rd floor.
We went in May, and stayed in a family room. It was stifling, but we couldn't open the patio doors because there were so many mosquito's. It was too hot to sleep, and there was no air conditioning available until mid June.


General Comments

We faced an 8 hour flight to Faliraki as there were delays at Rhodes airport. The Direct Holiday reps kept passing the buck, and they weren't in any way useful at all. There was no offer of refreshments or drinks, and they wanted us to stand outside with babies and toddlers, in the hot sun for all that time. (of course we just went inside)!! The Sun Palace Hotel barely made 3 stars in our eyes. Very disappointed!! We will never go there again!!


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