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| Customer service | 4.9/10 |
|---|---|
| Overall cleanliness | 7.9/10 |
| Value for Money | 4.1/10 |
| Reviewer Rating | 3.8/10 |
| Overall Rating | 3.8/10 |
By shutterman3 on 7th Aug 2005
| Date of use (month/year) | August 2005 |
|---|---|
| Transport links | N/A |
| Range of shops | N/A |
| Eating facilities | Poor |
| Customer service | 3/10 |
| Overall cleanliness | 6/10 |
| Value for money | 0/10 |
| Overall value | 0/10 |
| | |
NONE
Overcrowded at critical points, baggage claim was a nightmare, security was horrible, personnel slow and unfriendly
Orlando Sanford Airport - Stay away fromt this airport at all costs!! I was connecting in Sanford from an international location so I got the joys of customs plus going through security again with my next flight scheduled to take off in less than 2 hours. First we land and the gate crew isn't ready, then it takes the better part of an hour to get checked baggage with long periods where there were no bags on the belt, then customs has all our luggage x-rayed when they were just talking to each other, not looking at the screens. Then the fun of dealing with TSA. The security checkpoint was much too small for the crowd. Security was pulling people aside for random checks like all most (or all) airports but with this check it was one step short of a full cavity search. They would wand around every inch of body and ran a metal pole down pants and behind bras and such. While I can't say this from personal experience, I heard that it was worse than flying into or out of airports near New York right after 9/11. Luckily for me my flight had been delayed because it had taken almost 2 hours between stepping off the plane and getting to my gate. It was just a miserable experience.
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